Request account deletion
You can request deletion of your SafeBite account and the personal data associated with it.
From the app
If you can sign in, open Settings and choose Delete Account. Follow the confirmation steps in the app.
If you cannot access the app
Email us from the email address linked to your SafeBite account so we can identify the account. Include only the account email address. Do not send your password, payment details, or label photos.
Email a deletion requestWhat this request covers
We will use your request to locate the account and process deletion of the account and associated data that SafeBite controls. Some records may need to be retained where required by law or for legitimate transaction and security records; if that applies, we will explain it in our response.
Guest mode does not use an email account. Clear guest history in the app before uninstalling if you also want to remove data stored only on your device.